Financial Analysis Fundamentals | NodeX CloudWise Education

1 Introduction and Scope

NodexCloudwise ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website nodexcloudwise.com or use our financial analysis education services.

This policy applies to all users of our services, whether you're browsing our website, enrolled in our programs, or communicating with us through various channels. We operate from Thailand and comply with applicable Thai privacy laws, including the Personal Data Protection Act B.E. 2562 (2019).

We believe in transparency. This policy uses clear language to explain exactly what data we collect and why.

2 Information We Collect

Personal Information You Provide

Name and contact details when you inquire about our programs
Email address for newsletter subscriptions and course communications
Phone number when you request consultation calls
Educational background and career goals during enrollment
Payment information for course fees (processed securely through third parties)
Feedback and comments when you participate in surveys or evaluations

Automatically Collected Information

When you visit our website, we automatically collect certain technical information to improve your experience and understand how our site is used. This includes your IP address, browser type, device information, pages visited, and time spent on our site.

Data Type	Purpose	Retention Period
Contact Information	Program enrollment and communication	3 years after last contact
Website Analytics	Site improvement and user experience	24 months
Course Progress	Educational tracking and certification	7 years for certification records

3 How We Use Your Information

We use your personal information primarily to deliver high-quality financial education services. This includes processing your enrollment, providing course materials, tracking your progress, and issuing certificates upon completion.

Educational Services

Your information helps us customize your learning experience. We track course progress to identify areas where you might need additional support and ensure you receive appropriate guidance throughout your educational journey.

Communication and Support

Sending course updates and important announcements
Responding to your questions and support requests
Providing technical assistance with course platforms
Sharing relevant industry insights and educational content
Conducting program evaluations to improve our services

Legal and Administrative Purposes

We may use your information to comply with Thai legal requirements, maintain accurate records for educational certification purposes, and protect the security and integrity of our services.

4 Information Sharing and Disclosure

We don't sell your personal information to third parties. We only share your data in specific circumstances that directly support your education or are required by law.

Service Providers

We work with trusted service providers who help us deliver our educational programs. These include payment processors, email communication platforms, and learning management system providers. All service providers are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by Thai law, court orders, or regulatory authorities. We'll notify you of such disclosures unless prohibited by law or the disclosure relates to fraud prevention or safety concerns.

We never share student information with employers or third parties for marketing purposes without explicit consent.

5 Your Privacy Rights

Under Thai privacy law and our commitment to transparency, you have several important rights regarding your personal information. We make it straightforward to exercise these rights.

Access Your Data

Request a copy of all personal information we hold about you, including how it's being used and with whom it's shared.

️

Correct Information

Update or correct any inaccurate personal information in our records to ensure your data remains current and accurate.

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements for educational records.

⏸

Restrict Processing

Limit how we process your information while we address any concerns or disputes about data accuracy.

Data Portability

Receive your personal information in a structured, commonly used format for transfer to another service provider.

Object to Processing

Object to certain types of processing, particularly for direct marketing communications.

How to Exercise Your Rights

To exercise any of these rights, contact us at help@nodexcloudwise.com with your request. We'll respond within 30 days and may need to verify your identity to protect your privacy. There's no charge for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

6 Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security approach includes both technical and organizational measures.

Technical Safeguards

SSL encryption for all data transmission between your browser and our servers
Encrypted storage of sensitive personal and payment information
Regular security updates and patches for all systems
Secure backup procedures with encrypted off-site storage
Multi-factor authentication for staff access to student data
Regular vulnerability assessments and penetration testing

Organizational Measures

Our staff receive regular privacy and security training. We limit access to personal information on a need-to-know basis and maintain detailed access logs. All employees sign confidentiality agreements covering student information protection.

Incident Response

In the unlikely event of a data breach that could affect your privacy, we'll notify you and relevant authorities within 72 hours as required by Thai law. We maintain an incident response plan that prioritizes containing any breach and minimizing potential impact.

7 Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

Retention Periods

Course enrollment and progress data: 7 years for certification verification
Contact information for non-enrolled inquiries: 3 years from last contact
Website analytics and usage data: 24 months
Email marketing preferences: Until you unsubscribe or request deletion
Payment records: 5 years as required by Thai tax law
Support communications: 3 years from resolution

Automated Deletion

We use automated systems to identify and delete personal information that has reached its retention deadline. This ensures we don't keep your data longer than necessary while maintaining records required for legal or educational purposes.

Account Closure

When you close your account or request deletion, we'll remove your personal information within 30 days, except for records we're legally required to maintain. You'll receive confirmation once deletion is complete.

8 International Data Transfers

While our primary operations are based in Thailand, some of our service providers may process your information in other countries. We ensure appropriate safeguards are in place for any international data transfers.

Transfer Safeguards

When we transfer your personal information outside Thailand, we use approved transfer mechanisms such as adequacy decisions, standard contractual clauses, or certification schemes that provide equivalent protection to Thai privacy laws.

Service Provider Locations

Email communication services may process data in Singapore or Japan
Learning management systems may store data in secure facilities in Australia
Payment processing occurs through secure servers in Thailand and Singapore
Website hosting and backup services use servers in Thailand and Malaysia

All international service providers are contractually obligated to maintain the same level of data protection we provide and comply with applicable privacy laws.

9 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. You can control how cookies are used through your browser settings.

Types of Cookies We Use

Essential cookies: Required for basic site functionality and security
Analytics cookies: Help us understand how visitors use our site
Preference cookies: Remember your settings and customization choices
Marketing cookies: Used to deliver relevant content and track campaign effectiveness

Managing Your Cookie Preferences

You can accept, reject, or customize cookie settings through our cookie banner when you first visit our site. You can also change your preferences at any time through your browser settings or by contacting us directly.

Disabling certain cookies may affect site functionality, but essential cookies cannot be disabled as they're necessary for basic security and navigation features.

10 Children's Privacy

Our financial analysis education programs are designed for adults and professionals. We do not knowingly collect personal information from children under 18 years of age without parental consent.

If we discover that we have collected information from a child under 18 without proper consent, we will delete that information immediately. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Educational Institution Partnerships

When we work with educational institutions that may have students under 18, we require proper consent documentation and additional safeguards to protect young learners' privacy in accordance with Thai law and educational regulations.

11 Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, services, or applicable laws. We'll notify you of any significant changes through email or prominent notices on our website.

Change Notification Process

Major changes: 30 days advance notice via email and website banner
Minor clarifications: Updated policy posted with revision date
Legal requirement changes: Immediate update with notification
New service features: Notice during feature introduction

Continued use of our services after policy updates constitutes acceptance of the changes. If you disagree with any modifications, you can contact us to discuss your concerns or exercise your right to withdraw consent.

Current Version

This privacy policy is effective as of March 15, 2025

Privacy Policy